Last Updated: August 24, 2026
These Terms & Conditions govern your use of the DERMVENTRY website, your purchase of products through our website, and your interaction with our services. By accessing or using our website, you agree to comply with these Terms & Conditions and any policies referenced within them.
If you do not agree with these terms, please do not use our website or place an order.
You agree to use the DERMVENTRY website only for lawful purposes and in a manner that does not:
We reserve the right to restrict or terminate access to the website where reasonably necessary to protect our business, customers, website, or legal rights.
We make reasonable efforts to ensure that product descriptions, images, prices, availability, specifications, and other information displayed on our website are accurate and up to date.
However, occasional errors, inaccuracies, or omissions may occur.
Product images are provided for reference and may vary slightly from the actual product, including in color, packaging, labeling, or appearance.
If we identify a material error affecting an order, we may contact you before fulfilling the order to confirm the correct information or provide an appropriate resolution.
All orders are subject to product availability.
We reserve the right to limit quantities, discontinue products, or refuse or cancel an order where reasonably necessary, including where:
If we cancel an order after payment has been received, any applicable refund will be processed to the original payment method.
Placing an order through our website constitutes an offer to purchase the selected products.
An order is generally confirmed after successful payment authorization and acceptance by DERMVENTRY.
We may decline or cancel an order before fulfillment if there is a valid reason to do so.
Customers are responsible for providing accurate billing, shipping, contact, and payment information.
DERMVENTRY currently accepts:
All transactions are processed in U.S. Dollars (USD).
If you shop from outside the United States, your bank, card issuer, or payment provider may apply currency conversion fees or other transaction charges. DERMVENTRY does not control or impose these fees.
Full payment is required at checkout unless otherwise stated.
Orders are processed only after payment has been successfully authorized and completed.
If a transaction is declined, reversed, or cannot be authorized, the order may not be confirmed or shipped.
If a pricing or product information error is identified, we may contact you before processing the order.
Payments are processed through third-party payment providers using security measures designed to protect payment information.
DERMVENTRY does not directly store your complete debit or credit card information on its website servers. Payment information is handled by the applicable payment provider according to its own security and privacy practices.
Refunds, returns, exchanges, and eligible cancellations are governed by our Return & Refund Policy.
If you believe there is an issue with a payment, order, or refund, please contact us first so we can review and attempt to resolve the matter.
We reserve the right to respond to or dispute payment reversals, chargebacks, or claims that we reasonably believe are unauthorized, fraudulent, or inconsistent with the applicable order records and policies.
Nothing in this section limits any rights available to consumers under applicable law.
To protect our customers and business, DERMVENTRY may review orders for potential fraudulent or unauthorized activity.
We may cancel, delay, or place an order on hold where there are reasonable concerns regarding payment security, identity, billing information, or other suspicious activity.
For certain transactions, we may request additional information or verification before fulfilling the order.
DERMVENTRY currently ships products from India to customers located in the United States only through dermventry.com.
We do not currently offer domestic shipping within India through our website.
Delivery times are estimates and may be affected by international transit, customs processing, carrier delays, weather, public holidays, or other circumstances outside our reasonable control.
For complete information about shipping methods, delivery estimates, tracking, customs, and shipping charges, please review our Shipping Policy.
Returns, refunds, and exchanges are governed by our Return & Refund Policy.
Customers should review the Return & Refund Policy before placing an order to understand applicable eligibility requirements, return timeframes, shipping responsibilities, and refund procedures.
Nothing in these Terms & Conditions is intended to remove or restrict mandatory consumer rights that apply under applicable law.
To the extent permitted by applicable law, the DERMVENTRY website and its content are provided on an “as available” basis.
We do not guarantee that:
Nothing in these Terms & Conditions excludes any warranty or consumer protection right that cannot legally be excluded.
To the maximum extent permitted by applicable law, DERMVENTRY will not be responsible for indirect, incidental, special, or consequential losses arising from the use of our website or services.
This limitation does not apply to liability that cannot legally be excluded or limited under applicable law.
Nothing in these Terms & Conditions limits your statutory consumer rights.
All content displayed on the DERMVENTRY website, including text, product descriptions, photographs, graphics, logos, page designs, layouts, and other materials, is owned by or licensed to DERMVENTRY unless otherwise stated.
You may access and use the website for personal and lawful shopping purposes.
You may not reproduce, copy, distribute, modify, publish, sell, or commercially exploit website content without prior written permission, except where permitted by applicable law.
Our website may use third-party services, including payment providers, shipping providers, analytics services, and other technology providers.
We may also provide links to third-party websites for convenience.
Third-party services and websites are subject to their own terms, conditions, and privacy policies. DERMVENTRY is not responsible for the content, availability, security, or practices of third-party websites that we do not control.
Our collection and use of personal information is governed by our Privacy Policy.
By using our website, you acknowledge that your information may be collected and processed as described in that policy and in accordance with applicable law.
We may update these Terms & Conditions from time to time to reflect changes to our business, website, products, services, or applicable legal requirements.
Any updates will be published on this page with a revised “Last Updated” date.
Your continued use of the website after changes are published constitutes acceptance of the updated terms to the extent permitted by applicable law.
These Terms & Conditions are governed by the applicable laws of India, subject to any mandatory consumer protection rights that may apply to customers in the United States.
Any dispute will be handled by the courts or other legally competent authorities with jurisdiction under applicable law.
Nothing in these Terms & Conditions is intended to prevent a consumer from exercising mandatory rights available under the laws applicable to their purchase or place of residence.
If you have questions about these Terms & Conditions, an order, payment, or our services, please contact us:
