Shipping Policy
Last updated: February 5, 2026
At Dermventry, we are committed to providing fast, reliable, and secure shipping to ensure your skincare products arrive promptly and in perfect condition. Below is all the essential information regarding our shipping services.
Shipping Options & Delivery Timelines
We offer three reliable shipping methods to suit your needs. All prices listed are per product.
| Shipping Method | Order Processing Time | Transit Time | Total Delivery Time | Cost | Courier Partner |
|---|---|---|---|---|---|
| Economy Shipping | 1–2 Business Days (Mon–Fri) | 13–16 Business Days (Mon–Fri) | 14–18 Business Days (Mon–Fri) | $9.99 | India Post |
| Standard Shipping | 1–2 Business Days (Mon–Fri) | 9–12 Business Days (Mon–Fri) | 10–14 Business Days (Mon–Fri) | $24.99 | India Post |
| Express Shipping | 1–2 Business Days (Mon–Fri) | 7–8 Business Days (Mon–Fri) | 8–10 Business Days (Mon–Fri) | $29.99 | India Post |
Formula Used:
Total Delivery Time = Order Processing Time + Transit Time
Order Processing Time
- All orders are processed within 1–2 business days (Mon–Fri), excluding weekends and holidays.
- Orders placed after 2:00 PM IST will be processed on the next business day.
- Once your order ships, you will receive an email confirmation with tracking details.
International Shipping
- Currently, we only ship within the United States.
- We plan to expand our shipping services to other countries in the future.
Lost or Damaged Items
If your package is lost or arrives damaged, please:
- Contact us within 7 days of the delivery date at
info@dermventry.com. - Provide your order number and clear photos of the issue.
Eligible cases may receive a replacement, refund, or store credit depending on the situation.
Shipping Partners
We partner with India Post to ensure your orders are delivered safely and efficiently.
Order Tracking
Once your order ships, you will receive a tracking number via email.
You can track your order through our
Order Tracking page.
Questions & Support
For more information, visit our
FAQ page
or contact our support team anytime.
Contact Us
- Company Name: DERMVENTRY
- Business Registration: UDYAM-CH-01-0016127
- Business Email:info@dermventry.com
- Business Number:+91-9517900179
- Business Address:123-Second Floor, Ekta Market Burail, Sector 45, Chandigarh, 160047
- Business Duration: 9 am to 5 pm IST time zone
- We aim to respond within 24 business hours
- Social Media:
Company Information
DERMVENTRY is a registered business in India under UDYAM-CH-01-0016127.
- Company Name: DERMVENTRY
- Business Registration (UDYAM): UDYAM-CH-01-0016127
- Address:123, Second Floor, Ekta Market, Burail, Sector 45, Chandigarh, 160047, India
- Email:info@dermventry.com
- Phone:+91 95179 00179
Customer Service Opening Hours:
- Monday to Friday: 9:00 AM – 5:00 PM
- Saturday & Sunday: Closed
- Time Zone: IST (GMT+5:30)
🕒 Response Time: Within 24 business hours
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*Business Hours: 9:00 AM to 5:00 PM (Indian Standard Time) We strive to respond to all inquiries within 24 business hours.
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