Payment Policy

Last Updated: August 24, 2026

This Payment Policy explains the payment methods accepted by DERMVENTRY, how payments are processed, and the measures we use to support a secure and reliable checkout experience.

Accepted Payment Methods

We currently accept the following payment methods:

  • PayPal
  • Debit and Credit Cards via PayPal

Payment availability may vary depending on your location, device, or other factors determined by the payment provider.

Transaction Security

Payments are processed through third-party payment providers using security measures designed to protect payment information during transmission and processing.

DERMVENTRY does not directly store your complete debit or credit card details on its own website servers. Payment information is handled by the applicable payment provider in accordance with its own security and privacy practices.

Currency

All transactions on our website are processed in U.S. Dollars (USD).

If you are shopping from outside the United States, your bank, card issuer, or payment provider may apply currency conversion charges or other transaction fees. These charges are determined by your financial institution, and DERMVENTRY does not control or impose them.

Taxes, Duties, and Additional Fees

Product prices are displayed in USD unless otherwise stated.

Applicable shipping charges, if any, will be displayed during the checkout process.

For international orders, the destination country may impose customs duties, import taxes, VAT, handling fees, or other charges. Unless otherwise stated, these charges are the customer’s responsibility.

Payment Processing

Payment is generally processed when you place your order.

An order may not be completed if your payment is declined, authorization cannot be obtained, or the payment provider identifies an issue with the transaction.

If there is a payment-related issue with your order, we may contact you using the information provided during checkout.

Please ensure that your billing, payment, and contact information is accurate and up to date to help avoid processing delays.

Order Cancellations and Refunds

For information about order cancellations, returns, and refunds, please review our Return & Refund Policy.

Refunds, where approved, will generally be issued using the original payment method, subject to the applicable payment provider’s processing procedures.

Payment Disputes

If you believe there is an issue with a payment or transaction, please contact our customer support team before initiating a payment dispute where possible. We will review the matter and work to resolve legitimate payment concerns.

Contact Us

If you have questions about payments, please contact us:

  • Business Email: info@dermventry.com
  • Business Phone: +91 95179 00179
  • Business Address: 123, Second Floor, Ekta Market, Burail, Sector 45, Chandigarh, 160047, India
  • Business Hours: Monday to Friday, 9:00 AM – 5:00 PM (India Standard Time, GMT+5:30)
  • Response Time: We aim to respond within 24 business hours.