Shipping Policy

Last updated: March 18, 2026

This Shipping Policy explains where DERMVENTRY currently ships, how orders are processed, and what customers should expect regarding delivery timelines and shipping updates after placing an order.

Shipping Options & Delivery Timelines

We offer three reliable shipping methods to suit your needs. All prices listed are per product.

Shipping MethodOrder Processing TimeTransit TimeTotal Delivery TimeCostCourier Partner
Economy Shipping1–2 Business Days (Mon–Fri)17–21 Business Days (Mon–Fri)18–23 Business Days (Mon–Fri)$9.99India Post
Standard Shipping1–2 Business Days (Mon–Fri)13–16 Business Days (Mon–Fri)14–18 Business Days (Mon–Fri)$19.99India Post
      

Formula Used:
Total Delivery Time = Order Processing Time + Transit Time

Order Processing Time

  • All orders are processed within 1–2 business days (Mon–Fri), excluding weekends and holidays.
  • Orders placed after 2:00 PM IST will be processed on the next business day.

International Shipping

  • Currently, we only ship within the United States.
  • We plan to expand our shipping services to other countries in the future.

Lost or Damaged Items

If your package is lost or arrives damaged, please:

  1. Contact us within 7 days of the delivery date at info@dermventry.com.
  2. Provide your order number and clear photos of the issue.

Eligible cases may receive a replacement, refund, or store credit depending on the situation.

Shipping Partners

We partner with India Post to ensure your orders are delivered safely and efficiently.

Questions & Support

For more information, visit our FAQ page or contact our support team anytime.

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